People & Work
Highly trained professionals are the back bone, specialized in each component of the revenue cycle management providing comprehensive billing management for many physicians throughout the United States. Our Professionals excel in timely delivery of service, integrity of patient information and maintain quality in service with utmost patient and physician satisfaction making dedicated service the hallmark of Zi
Dedicated Work Force
- Six Sigma certified project manager
- highly motivated, skilled, and enthusiastic workforce
- Initial training for all employees prior to job assignment.
- Biweekly training based on continuously identified needs.
- Live and recorded Call monitoring for AR Callers
- 3- tier Quality check for all claims.
- Cross Functional training to combat absenteeism and Attrition
- Complete Documentation process
- Weekly, Biweekly Tele Conferences & Monthly Governance
Well organised Work style
- Circulation of Charge Entry Log | EOB Tracking Log, if needed
- Sending feedback to Customer about assistance and documentation needed in order to collect payments from the insurance companies
- Sending summary reports on collection and open items ( Aged insurance)
- Daily work status report with clarification list
- Monthly Reports
- Invoice report
- Aging report
- Provider wise payment report
- Provider wise charges report
- Consolidated pending clarification report
Let's see what Our Customer Say
“ I have been using Zi exclusively for my billing since I started my private practice as Cardiologist/Electrophysiologist. They are attentive, professional, available for all my billing requirements. I am recommending them without any hesitation. Their service will definitely help you build your practice ”
Cardiologist / Electrophysiologist
“ Completes my billing needs in a very efficient manner, and I consistently get a timely response any time I have a question.It’s definitely worth it to have people assist you with this side of health care, so we can focus on patient care ”
Cardiologist